Terms of Service

1. Agreement

By accessing or using ItsGivin, you agree to these Terms of Service. If you do not agree, please do not use our platform.

2. Marketplace model

ItsGivin is a multi-vendor marketplace. Products are listed and fulfilled by independent artisans (sellers). We facilitate transactions but individual sellers are responsible for product descriptions, quality, and fulfilment timelines stated on each listing.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your login credentials.

4. Orders & payments

• Prices are displayed in INR and include applicable taxes where stated
• Payment is collected at checkout via approved payment methods
• Made-to-order items may have extended processing times as noted on product pages

5. Seller terms

Artisans who sell on ItsGivin agree to list authentic handmade products, ship within stated timelines, and comply with our seller guidelines. Commission and payout terms are provided during onboarding.

6. Prohibited conduct

Users may not post false listings, infringe intellectual property, engage in fraudulent transactions, or misuse the platform in any way that harms buyers, sellers, or ItsGivin.

7. Limitation of liability

To the extent permitted by Indian law, ItsGivin is not liable for indirect or consequential damages arising from marketplace transactions.

8. Contact

For questions about these terms, contact hello@itsgivin.in.